Progress Blueprint: Reflecting On Outcomes

Reflecting Is A Highly effective Software For Future Success

As a frontrunner, you have to take deliberate steps for development every single day. This development can start with your self and unfold to your crew and your group. Progress means you and your group are evolving, studying, and pivoting in an effort to efficiently navigate new and unknown contexts. This sequence of articles titled “Progress Blueprint” explores the important thing techniques to foster such development. This text focuses on reflecting on outcomes. Earlier than you may plan forward, you have to evaluation and replicate on what was achieved to date, what labored properly and what didn’t, and carve a path ahead.

What Is Reflection And Why Is It Necessary?

In 1933, famend educator and scholar John Dewey outlined reflection as an “lively, persistent, and cautious consideration of any perception or supposed type of information within the gentle of the grounds that assist it and additional conclusions to which it tends.” Greater than 50 years later, in 1983 and later in 1991, Schon constructed on Dewey’s work on reflection, and outlined two essential methods to apply reflection. The primary is reflection-in-action, whereby you self-observe when you are in a selected scenario, and also you course-correct on the spot. One of these reflection occurs in actual time, so it could really feel fluid and infrequently intuitive.

The second is reflection-on-action, which is backward wanting, and also you study your habits looking back. Every methodology has its deserves: reflecting in motion lets you “suppose in your ft” and on the particular person stage, and to pivot rapidly on the organizational stage. Reflection-on-action permits a bit extra introspection and evaluation each on the particular person and organizational stage, with a deliberate eye in the direction of studying and enchancment.

Reflecting At The Particular person Degree

As a frontrunner, you will have to put aside quiet time to replicate and ask your self particular questions. Aside from the principle query of “Did you meet your annual metrics,” there are a number of inquiries to replicate upon, together with the way you led change, which new stakeholder coalitions you had been capable of construct, when you led folks with empathy and resolve in relation to enterprise acumen, and what your superpower is. To reply these questions, you will have to evaluation each quantitative and qualitative information from the previous yr. You have to to piece collectively a very powerful components and search for patterns of what you’re good at and what you should enhance upon.  Throughout this time, additionally, you will want to look at the context of the scenario, search any lacking info and blind spots you will have had, study your personal cognitive biases, and in addition evaluation, as objectively as attainable, the outcomes.

These instruments may also help you go deeper into your evaluation and should reveal learnings you had not thought-about earlier than. Subsequent, you may discover methods to enhance your areas of growth, together with taking brief programs, partaking a coach or a mentor, and searching for alternatives to develop. Because of your particular person reflection train, you should have extra readability as to the way you wish to proceed and what challenges you wish to deal with and obtain subsequent.

Reflecting At The Organizational Degree

In america, navy troopers would do a hotwash of their weapons, which accurately entailed dousing the disassembled weapon with sizzling water to take away any filth. Troopers would then rapidly study all weapon capabilities, discovered what didn’t work, corrected it, after which bought prepared for the subsequent firing. Right this moment, a hotwash is carried out after every train to rapidly focus on what labored properly, what didn’t, and to outline a path ahead based mostly on the teachings discovered. As you and your crew replicate on the previous yr’s efficiency, you will have to triangulate the info after which inform their story. You’ll have a look at the quantitative information: what do the numbers say? And naturally, the qualitative information: what did the shoppers say of their suggestions? What had been the highest three issues which prospects appreciated about your services or products? How will you replicate the processes that labored properly? What concerning the high three issues prospects disliked? Had been these buyer dislikes associated to folks, course of, know-how, information, governance, or a mixture of those?

Subsequent, you and your crew might want to once more evaluation the context of any difficult conditions, the exterior components that had been past the group’s management, and any lacking info on the time. What does that evaluation reveal? How may the group put together sooner or later to deal with such challenges? How will you construct organizational resilience? You have to to prioritize buyer complaints/dislikes throughout a time continuum and the organizational skill to resolve these challenges. That are the straightforward fixes that may ship essentially the most buyer satisfaction? What can your crew and the group at massive do to deal with these challenges within the quick time period, the medium time period, and the long run? Reflection-on-action permits you and your crew to apply reflective decision-making, which is a journey to higher choice implementation hinging on reflection and evaluation of previous outcomes. You have to to ascertain a hotwash tradition, whereby, after every mission and initiative, every crew and the enterprise evaluates outcomes, examines the context, and identifies classes discovered. Subsequent, the groups can incorporate the teachings into the organizational strategic planning and efficiency plans.


When planning forward, reflection is essential. As a frontrunner, it’s important to look backwards and consider your efficiency outcomes earlier than you may look ahead and plan for development. Reflection on the particular person stage means that you will want to take an goal have a look at your talents and areas of enchancment. How will you leverage extra what you do properly? How will you strengthen a few of the areas you aren’t as proficient in?  Reflection on the organizational stage entails partaking the groups and the enterprise to guage efficiency by reviewing each quantitative and qualitative information, reviewing operational efficiencies and worker throughput, and telling the story to staff, prospects, analysts, and stakeholders alike.

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