I Went From Incapacity Help Employee to Software program Help Technician


How I Went From Working In Healthcare To Software Support & Cybersecurity in 1 Year

Studying to code as a way to land a job in tech can really feel daunting. That is why we’re sharing inspiring tales from Codecademy’s neighborhood — to point out how folks such as you (sure, you!) can embark on a studying journey and find yourself with a completely new profession. We hope these tales function a reminder that there is not any single path to a extra fulfilling work life.

Right this moment’s story is from Jacinta Hayward, a 27-year-old Software program Help Technician at a client healthcare platform in Perth, Australia. Learn extra tales from Codecademy learners right here — and remember to share your story right here.

Why I selected to study to code

“I used to work within the incapacity sector and was changing into burned out with it and thought, You already know what, I want a little bit of a career-change. The disabilities sector is superb and I really like the folks in healthcare, however I simply realized I wanted to do one thing the place I used to be utilizing my abilities to my greatest capacity.

I’ve at all times been good with computer systems and beloved video video games, so I believed I’d get into {that a} bit extra. With Covid, I had this huge push to hurry up the method of studying these new abilities. I simply instructed myself, If I don’t give up my job now, then I by no means will.

On the similar time, my companion really works in cybersecurity, and I noticed that Codecademy had this 6-hour course on Introduction to Cybersecurity. I believed, That’d be actually cool, even when I can simply discuss to him somewhat bit extra about what he does and be capable of ask him, ‘How was your day?’ As a result of I had no thought what any of it meant. So I took that course, and I bought hooked. I additionally took a number of different programs round command line, cloud computing, and cybersecurity.

Now I am really working in software program help with the goal of hopefully getting right into a extra cybersecurity-based function within the subsequent 12 months. However I perceive that within the cybersecurity sector, you have to be humble and go from a helpdesk or IT and software program help function after which transition into cybersecurity.”

How I made time to study

“I used to be very lucky to be able the place I may simply take off a few months between jobs. I simply actually hit it laborious, I suppose. I actually like the best way the programs are arrange as a way to see the share of how a lot you’ve already accomplished, as a result of I am actually choosy about numbers. Even when I could not do all of it in sooner or later, I’d attempt to simply do 25% or 50%.

Among the topics, you may attempt to rush by them — however you then understand, in case you’re dashing by them, you are not really studying something. I’d really take my time. If there is a hyperlink to an Article or one thing that was actually attention-grabbing, I’d really click on on it, since you soak up much more data that method.”

How I saved up sufficient cash to change careers

“I prefer to at all times have emergency funds, in order that was an enormous a part of it. As a result of I had two years of hemming and hawing about desirous to make a career-change, I used to be capable of save up that cash prematurely.

That was very useful, as a result of it additionally meant that after I was in that interval of three months the place it wasn’t working, I used to be really like, Alright, I will get a job in IT or in software program help. If I had gone for longer and never had these financial savings, I may have ended up getting one other healthcare job simply to pay the payments. I used to be frightened that I’d find yourself getting comfy and staying there.”

How lengthy it took me to land a job

“I began studying with Codecademy in Could 2021 and I give up my job in early 2022. It was three months of unemployment; and for the primary two months, I used to be most likely not trying that a lot. The third month, I most likely utilized to fifteen totally different jobs. I do know that feels like quite a lot of corporations, however I actually needed to get a job! I wasn’t doing anything aside from my programs, so I simply actually utilized myself to writing CVs and canopy letters.”

How I bought within the door

“I used to be attempting to concentrate on corporations regarding healthcare or the incapacity sector, as a result of that is what I do know and what I am nonetheless fairly enthusiastic about. However I simply needed to work in a extra tech-related function inside healthcare.”

How I nailed the interview

“I bought interviews with two corporations that I utilized to: The primary one was most likely about 20 minutes lengthy. They simply checked out my resume and mentioned, ‘Nicely, cybersecurity is extremely in demand. You have additionally bought expertise round healthcare and the incapacity sector. You are excellent for the function.’ They employed me in a short time, which was loopy, however cool.

The second firm was much more intense. There have been three totally different interviews, together with a technical interview, values-based interview, and an interview with their CEO. They requested quite a lot of situational questions, and issues like, How do you’re employed with folks?

However apparently, the interview course of was not really as technical as I believed it might be. I believed I would be requested about particular coding situations or IT troubleshooting, however it was much more about how you could find out issues for your self. One thing that got here up fairly a bit is the power to assume on the spot, discover your personal solutions, or ask different folks for solutions.

That shocked me, as a result of fascinated about coding or cybersecurity a few years in the past, and even three or six months in the past, I believed you needed to be a genius and know the whole lot.”

How I evaluated the gives

“The second firm I interviewed with was rather a lot bigger — they’ve 5 million customers in Australia — and had much more alternatives to maneuver round throughout the firm. They’re actually enthusiastic about supporting and encouraging girls in cybersecurity and programming as nicely, and so they do quite a lot of inside hiring. They’ve additionally bought coaching applications and occasions, like capture-the-flag occasions, which is moral hacking.”

How day one & past went

“I begin in two weeks and I’m so excited!”

What I want I knew earlier than I began studying

“Don’t get postpone by the concept that you need to be an skilled at one specific language or you need to know the whole lot. I do not assume anybody who’s a programmer or in cybersecurity is aware of the whole lot — completely not. Discover initiatives that you just’re enthusiastic about, or that you just really see as helpful, quite than selecting up a language purely for the sake of studying it.

And do not fall for the concept that it is advisable do large boot camps or 3-year levels — Codecademy has some actually good content material that may show you how to get a job.”

Be taught like Jacinta

See the programs and languages that helped her most.

Undecided the place to begin? Try our character quiz! We’ll show you how to discover the perfect programming language to study based mostly in your strengths and pursuits.

Wish to share your Codecademy learner story? Drop us a line right here. And do not forget to hitch the discussions in our neighborhood.

Cybersecurity Programs & Tutorials | Codecademy

Cybersecurity is a fast-growing area that addresses the safety dangers of our more and more related digital world. Be taught cybersecurity, and you’ll learn the way customers, corporations, and even governments shield themselves and recuperate from cyber threats and assaults. Begin defending your self or your orga…

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